You may have received new notices in your email box relating to bulk mail, or viruses being blocked
or certain emails being quarantined. This is the result of a new
Spam Firewall we have installed called Barracuda.
Barracuda is a firewall device designed specifically to block
unsolicited or unwanted email from reaching your email box or flagging
software so that you may choose what to do with it.
Each time Barracuda blocks a virus you will be notified that a virus
intended for your email address has been blocked. Questionable email
will be sent to a quarantine folder and you will be sent a daily
summary of your quarantined mail. You will be linked to your
quarantined mail and given choices on how to handle this mail.
All mail known outright to be spam or porn will be blocked totally.
Handling Quarantined Mail
Once you log in to your quarantine mail box on Barracuda you will
see a box similiar to the above.
There are three buttons on the
top right to control how you handle this mail.
1) Select all your mail by checking the check box next to
the date heading or select a single email by checking the check
box next to the date.
2) You can either click the delete button which deletes
the all your selected mail. Barracuda uses this as a learning
tool to prevent these emails being sent again.
3) You may choose to white list the selected emails
which will continue to pass these emails through without
hindrance in the future.
4) You may also click on deliver which will deliver the
selected emails to your lcs email account but will be flagged in
the future. |
Log into your Barracuda
quarantined mail account
Please call our help desk if you have any questions
