Introduction to Microsoft Outlook

Chapter 1: GETTING STARTED

v Starting Outlook

v Features of Outlook 2000

§ Outlook’s Menu Bar

§ Menus

§ Working with Menus

§ The New Menu

§ Commands

§ The Outlook Bar

¨ Adding a Button to the Outlook Bar

¨ The Outlook Bar’s Shortcuts Group

¨ The Outlook Bar’s My Shortcuts Group

¨ The Outlook Bar’s Other Shortcuts Group

§ Working with Toolbars

§ The Indox Toolbar

§ The Folder List

§ The Status Bar

v Closing Outlook

Chapter 2: USING INDOX AND E-MAIL

v Working in Inbox View

§ Creating a New Message

§ Sending and Receiving Messages

§ Copying Messages

§ Reading Messages

§ Printing a Message

§ Deleting a Message

§ Retrieving a Deleted Item

§ Replying to a Message

§ Forwarding a Message

§ Flagging a Message for Follow Up

§ Filing Messages

§ Moving a Message to Another Folder

Chapter 3: WORKING WITH CONTACTS

v Contacts View

§ The Contacts Toolbar

§ Contacts View

v Working with Contacts

§ Creating a New Contact

§ Importing contacts

v Viewing Contact Information

v Using Other Contacts Views

v Finding Contacts

v Changing Contact Information

v Deleting a Contact

Chapter 4: USING THE CALENDAR

v Working in Calendar View

§ The Calendar Toolbar

§ The Appointments Calendar

§ The Date Navigator

§ The Task Pad

v Viewing a Week

§ Using the Date Navigator

v Scheduling Appointments and Events

§ Using the Appointment Window

§ Scheduling an Appointment Directly

§ Rescheduling an Appointment

§ Scheduling and Event

§ Deleting an Appointment

§ Rescheduling an Event

v Working with Recurring Meeting

§ Scheduling a Recurring Meeting

§ Changing a Recurring Meeting

§ Deleting a Recurring Meeting

v Printing Your Calendar

Chapter 5: WORKING WITH TASKS

v Working with Tasks

§ The Tasks Toolbar

v Entering Tasks

§ Using the Task Window

§ Entering a Task Directly

v Setting Priority and Status

v Using Other Tasks Views

v Modifying, Completing, and Deleting Tasks

§ Modifying a Task

§ Completing and Deleting a Task

v Working with Recurring Tasks

v Printing Tasks

Chapter 6: USING JOURNAL AND NOTES

v Working in Journal View

§ Using Journal View

§ The Journal Toolbar

§ Journal Views

v Creating Journal entries

v Working in Notes View

§ Using Notes View

§ The Notes Toolbar

§ Notes Views

§ Creating Notes

§ Resizing a Note

§ Changing a Note’s Font, Font Size and Colors

§ Working with Notes

§ Closing a Note

Chapter 7: PUTTING IT ALL TOGETHER

v Using Outlook Today View

v Using the Address Book

v Creating New Items for Other Items

v Emptying the Deleted Items Folder

v Restoring Outlook